Privacy Policy
Achieva Systems Private Limited
Effective Date: January 01, 2024
Achieva Systems Private Limited ("Achieva", "we", "our", or "us") is committed to protecting the privacy and personal data of individuals who interact with our website, products, services, and communications.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), applicable Indian data protection laws, and other relevant international regulations.
1. Data Controller
For the purposes of GDPR, the data controller is:
Achieva Systems Private Limited
Website: https://www.achievasystems.com
Email: hello@achievasystems.com
2. Personal Data We Collect
We may collect and process the following categories of personal data:
a. Identity and Contact Data
- Full name
- Email address
- Phone number
- Organisation or company name
- Job title
- Business address
b. Technical and Usage Data
- IP address
- Browser type and version
- Device and operating system information
- Website interaction data, pages visited, and timestamps
c. Business and Commercial Data
- Project requirements and specifications
- Communications related to quotations, proposals, demos, installations, or support
- Contractual and procurement related information
d. Voluntarily Provided Data
Any information you choose to submit through contact forms, emails, meetings, or correspondence.
3. Legal Basis for Processing Personal Data
We process personal data under one or more of the following lawful bases:
- Consent
- Contractual necessity
- Legal obligation
- Legitimate interests, provided such interests do not override your fundamental rights
4. Purpose of Processing
Personal data is processed to:
- Respond to inquiries and business communications
- Provide products, services, demonstrations, and technical support
- Process proposals, orders, contracts, and payments
- Improve website performance, security, and functionality
- Send operational or marketing communications where permitted
- Meet legal and regulatory obligations
5. Cookies and Tracking Technologies
Our website https://www.achievasystems.com may use cookies or similar technologies to enhance user experience and analyze website usage.
You may control cookies through your browser settings.
6. Data Sharing and Disclosure
We do not sell or rent personal data.
Data may be shared only with:
- Authorised service providers under confidentiality agreements
- Regulatory or legal authorities when required
- Successor entities in the event of a corporate restructuring
7. International Data Transfers
Personal data may be processed outside the Indian / European Economic Area. Appropriate safeguards are implemented to ensure GDPR compliant transfers.
8. Data Retention
Personal data is retained only for as long as necessary to fulfil its intended purpose or as required by law, after which it is securely deleted or anonymised.
9. Data Security
We implement appropriate technical and organisational security measures to protect personal data from unauthorised access, loss, or misuse.
10. Your Rights Under GDPR
You have the right to:
- Access personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent
- Lodge a complaint with a supervisory authority
Requests may be submitted to hello@achievasystems.com.
11. Children’s Data
Our services are not intended for individuals under 18 years of age.
12. Third Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
13. Image, Media, and Third Party Content Disclaimer
The images, graphics, videos, product photographs, illustrations, and other visual content displayed on this website may include materials sourced from Achieva Systems Private Limited’s vendors, partners, manufacturers, distributors, licensors, or publicly available commercial resources.
Such content is used for informational, illustrative, and marketing purposes only and remains the intellectual property of its respective owners, unless explicitly stated otherwise.
Achieva Systems Private Limited makes reasonable efforts to ensure that all third party materials used on this website are either authorised, licensed, used with permission, or used in accordance with applicable laws and fair usage practices.
If you believe that any content displayed on this website infringes your intellectual property rights or has been used without proper authorisation, please contact us at hello@achievasystems.com, and we will promptly review and take appropriate action.
14. Changes to This Privacy Policy
Updates will be published on https://www.achievasystems.com with a revised effective date.
15. Contact Information
Achieva Systems Private Limited
Website: https://www.achievasystems.com
Email: hello@achievasystems.com